By far the most common issue. The IR Emitter bumped off or not placed in the correct spot.
Cable boxes, media / bluray players, game systems all have different places where the component receives IR. Best practice to reaffix the emitter is this: in one hand, hold the universal remote and press a button that you know has worked. Then slowly move the IR emitter over the front of the component until the device reacts. Use a hot glue gun or a piece of tape to reaffix the emitter to its appropriate place.
Network and Wifi
The second most common issue is with the network. Please see Network Troubleshooting
Get In touch
We might be able to help on chat, email, phone or even reset your system remotely.
Note: expedited service is reserved for our members.
To provide the best experiences, cookies are used to store or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.