Typically you’re looking for and HDMI cable. Ensure the cable is snugly plugged in to both the television and the source (cable box, blu ray, game system, video matrix ect)
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Check IR Placement
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Reboot
You know the routine! Unplug the source, the TV, the Matrix and plug back in.
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Get in touch
We might be able to help on chat, email, phone or even reset your system remotely.
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Get Service
Note: expedited service is reserved for our members.