Service & Maintenance
Priority Support + many more benefits.
Residential
Business
Priority Support & Many More Benefits
Software and Firmware Updates
Connected device updates ensure the system is working as good or better than brand new.
Discounts on New Products!
Add to your systems and upgrade. Some exclusions may apply.
Unlimited Support
Get your preferred date and time when scheduling. Call, Text or Email.
Residential Service Options
Basic
$ 39
Per Month- One UNLIMITED service call per year at no charge.
- Priority & unlimited remote support.
- Unlimited online, text message, video call and telephone support.
- Remote network monitoring and firmware updates when available.
PlatinumRecommended
$ 99
Per Month- One 1-hour service call per month at no charge.
- 10% discount on new equipment.
- Priority & unlimited remote support.
- Unlimited online, text message, video call and telephone support.
- Remote Network monitoring and firmware updates when available.
Business Service Options
Basic
$ 129
Per Month- One UNLIMITED service call per year at no charge.
- Priority & unlimited remote support.
- Unlimited online, text message, video call and telephone support.
- Remote network monitoring and firmware updates when available.
PlatinumRecommended
$ 239
Per Month- One 1-hour service call per month at no charge.
- 10% discount on new equipment.
- Priority & unlimited remote support.
- Unlimited online, text message, video call and telephone support.
- Remote Network monitoring and firmware updates when available.
Terms:
Basic Service Agreement Terms: Additional service visits are billed at current market rate. Remote troubleshooting services are performed within normal business hours of operation.
Premium Service Agreement Terms: Additional service hours are billed at current market rate. Remote troubleshooting services are performed within normal business hours of operation and are required prior to on-site service appointment. Various products are excluded from discounts.
Cancellation: Lanza has the right to refuse, change or cancel these services for any reason at any time.
Billing: Billing is Month to Month. You may cancel or update billing details at any time by contacting us.