Find which component or system is not working properly
2
Check Power
Is it plugged in and is it turned on?
3
Check Connections
Make sure cables are snugly plugged in on both sides: the source side and the component side.
4
Reboot
Unplug the component(s) in question from the unit itself and not the wall outlet. Wait 3-5 minutes. This gives the unit time to cool down and for the electricity to dissipate. Plug back in.
5
Get in touch
We might be able to help on chat, email, phone or even reset your system remotely.
6
Get Service
Note: expedited service is reserved for our members.
