Skip to main content

Easy AV Fixes – Start Here

Start here - Simple Fixes

1

Identify

Find which component or system is not working properly
2

Check Power

Is it plugged in and is it turned on?
3

Check Connections

Make sure cables are snugly plugged in on both sides: the source side and the component side.
4

Reboot

Unplug the component(s) in question from the unit itself and not the wall outlet. Wait 3-5 minutes. This gives the unit time to cool down and for the electricity to dissipate. Plug back in.
5

Get in touch

We might be able to help on chat, email, phone or even reset your system remotely.
6

Get Service

Note: expedited service is reserved for our members.