Easy AV Fixes - Start Here

  1. Identify what’s not working. 
  2. Check Power
    Is it plugged in?
    Is it turned on?
    Have you restarted the device?
  3. Check Connections Make sure cables are snugly plugged in at both sides: the source side and the component side. Unplug the component(s) in question from the unit itself NOT the wall outlet. Wait 3-5 minutes. This gives the unit time to cool down and for the electricity to dissipate. Plug back in.
  4. Get in touch: Same issue? We might be able to help on chat, email, phone or even reset your system remotely.