Residential Service Packages

THE REASON

  • Home technology can be overwhelming today.
  • Audio, video and internet are integrated in every system.
  • Internet and streaming services constantly change.
  • What are you going to do if your system stops working?
  • What will you do when you’re faced with a tech–related issue?
  • We’ll do it! Either you support your system or we will – but someone has to.

THE DATA

  • Average service visits are 2.75 hours to trouble- shoot, diagnosis, fix, program and train.
  • 80% of competitors WILL NOT perform service on a system they did not install.
  • 100% of current customers recommend this plan to a friend or family member.

THE BENEFIT

  • Personalized service.
  • Peace of mind.
  • Money savings.
  • Easy access.
  • Enhance your technology experience.

Basic Service

$ 9

Per Month$108 Annually

$97 NOW

Save $11

  • Unlimited over-the-phone support
  • Unlimited email support
  • NEW! Text support
  • 10% discount on service visits
  • 10% discount on future work

Premium ServiceMost Popular

$ 19

Per Month$228 Annually

$205 NOW

Save $23

  • All the benefits of Basic, plus:
  • 1 unlimited service visit a year
  • Remote management*

Platinum Service

$ 39

Per Month$468 Annually

$421 NOW

Save $47

  • All the benefits of Premium, plus:
  • 1 additional service visit (2 total/year)
  • 5% additional discount on service visits and on future work (15% total)
  • Remote management*

Terms and Conditions: One (1) service account per location per customer. Discount not applicable on moving systems or new installations. Must be a new or existing customer. *Remote management hardware required. Typical unit costs are included in most new installations. Ask for more details.